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Jeremy Wheeler

I am an experienced Consulting Architect for VMware’s Professional Services Organization, End-user Computing specializing in VMware Horizon Suite product-line and SDDC. I have over 23 years of experience in the IT industry. In addition to his past experience, I have a passion for technology and thrives on educating customers. Additionally, I have 10 years of hands-on virtualization experience deploying full-life cycle solutions using VMware, CITRIX, and Hyper-V. I also has 18 years of experience in computer programming in various languages ranging from basic scripting to C, C++, PERL, .NET, SQL, and PowerShell. I’ve received acclaim from several clients for my in-depth and varied technical experience and exceptional hands-on customer satisfaction skills. In February 2013, I received VMware’s Spotlight award for my outstanding persistence and dedication to customers and was nominated again in October of 2013. I was awarded 2015 – 2017 vEXPERT.

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  • Horizon View 7 Agent and RDP
VMware Horizon View

Horizon View 7 Agent and RDP

Jeremy Wheeler
August 27, 2016August 27, 2016 1 min

Working with a customer and also conducting some testing in my lab I discovered that with Horizon 7 Instant Clones I wasn’t able to RDP into them. I verified my firewall settings and also that the ‘Allow connections from computers’ piece was enabled. After various tests I discovered once installing the Horizon 7 Agent it disables TLS 1.1 and 1.2. I resolved this issue by installing a patch from Microsoft on my VDI image to add RDS support for TLS 1.1 and TLS 1.2 (Microsoft KB3080079). Additionally, my endpoint needed the RDP 8.0 update (Microsoft KB2592687) to also enable TLS 1.2. Once putting these two pieces in place I was able to RDP into my Instant Clones with no issues.

KB Reference links to support for TLS 1.1 and TLS 1.2

VDI Desktop: https://support.microsoft.com/en-us/kb/3080079

Endpoint: https://support.microsoft.com/en-us/kb/2592687

 

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