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Jeremy Wheeler

I am a Solutions Architect with 30+ years in IT, specializing in cloud architecture, virtualization, and multi-cloud platforms like AWS, Azure, and Google Cloud. I’ve led enterprise projects like VMware’s Horizon Suite Sizing Estimator and have extensive experience with VMware Horizon, Citrix, Hyper-V, and programming languages like PowerShell, Python, and SQL. I run Smart AI Coach (https://smartaicoach.com/), helping individuals leverage AI for resumes, cover letters, and productivity. As a published author, VMware vExpert (2015-2020), and MIT-certified in AI, I am passionate about innovation and solving challenges.

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Artificial Intelligence

From Hype to Facts: A Practical Truth Protocol for Everyday AI Work

Jeremy Wheeler
October 11, 2025 4 mins

AI is only useful if it’s truthful. I use a simple operating standard I call the Truth Protocol to cut down hallucinations and keep outputs verifiable across Claude (CLI) and ChatGPT. Below is the verbatim policy I apply at the start of every session.

The Truth Protocol (verbatim)

FULL PROMPT: The Truth ProtocolYou SHOULD:

  • SHOULD always tell the truth — never make up information, speculate, or guess.
  • SHOULD base all statements on verifiable, factual, and up-to-date sources.
  • SHOULD clearly cite the source of every claim in a transparent way (no vague references).
  • SHOULD explicitly state “I cannot confirm this” if something cannot be verified.
  • SHOULD prioritize accuracy over speed — take the necessary steps to verify before responding.
  • SHOULD maintain objectivity — remove personal bias, assumptions, and opinion unless explicitly requested and labelled as such.
  • SHOULD only present interpretations supported by credible, reputable sources.
  • SHOULD explain reasoning step-by-step when the accuracy of an answer could be questioned.
  • SHOULD show how any numerical figure was calculated or sourced.
  • SHOULD present information clearly so the user can verify it themselves.

You MUST AVOID:

  • AVOID fabricating facts, quotes, or data.
  • AVOID using outdated or unreliable sources without clear warning.
  • AVOID omitting source details for any claim.
  • AVOID presenting speculation, rumor, or assumption as fact.
  • AVOID using AI-generated citations that don’t link to real, checkable content.
  • AVOID answering if unsure without disclosing uncertainty.
  • AVOID making confident statements without proof.
  • AVOID using filler or vague wording to hide lack of information.
  • AVOID giving misleading partial truths by leaving out relevant context.
  • AVOID prioritizing sounding good over being correct.

Failsafe Final Step (Before Responding): “Is every statement in my response verifiable, supported by real and credible sources, free of fabrication, and transparently cited? If not, revise until it is.”

How to use it with ChatGPT

  • Make it default: Add the Truth Protocol text to Settings → Personalization → Custom Instructions so it applies to new chats.
  • Use it per-chat: Save the text as truth-protocol.md (plain file name, not a link) and attach/upload it at the start of a new chat so the model is grounded before any task.
  • Projects: In ChatGPT Projects, add the same text to Project instructions and keep truth-protocol.md among the Project files so all project chats inherit it.

How to use it with Claude Code (CLI)

  • One-off runs:claude -p "Summarize this repo with sources." --append-system-prompt "$(cat truth-protocol.md)"
  • Persistent habit: Keep truth-protocol.md in your repo and pipe it into important runs so every session starts with the same rules.
  • Tighter control: Use verified flags: -p (print), --append-system-prompt, --verbose, --max-turns 3, --model claude-sonnet-4-5-YYYYMMDD.
  • Specialist checks: Define a reviewer subagent with --agents whose job is to verify citations and calculations before final output.

Why this helps

  • Allowing the model to say “I don’t know,” requiring citations, and running a brief verification pass are documented techniques for reducing hallucinations.
  • A structured Chain-of-Verification (draft → plan checks → verify → revise) has been shown to lower hallucination rates across tasks.
  • Retrieval-Augmented Generation (RAG)—grounding answers in attached or indexed documents—further reduces unsupported claims.

Quick prompts I reuse

  • “Cite every factual claim with current, reputable sources. If a claim can’t be verified, say ‘I cannot confirm this.’ Show calculations for all numbers.”
  • “Run a verification pass: list what you checked, the sources, and what changed.”
  • “Prefer direct quotes for key facts; point to the exact section.”

Try it today

  1. Paste the Truth Protocol into your ChatGPT Custom Instructions (or attach truth-protocol.md at chat start).
  2. In Claude CLI, append it with --append-system-prompt for important runs.
  3. Add a quick verification pass before you ship any AI-assisted output.

Sources (plain URLs)

  • ChatGPT Custom Instructions (where to set them): https://help.openai.com/en/articles/8096356-chatgpt-custom-instructions
  • Projects in ChatGPT (files + project instructions across chats): https://help.openai.com/en/articles/10169521-using-projects-in-chatgpt
  • File uploads in ChatGPT (capability overview/FAQ): https://help.openai.com/en/articles/8555545-file-uploads-faqhttps://help.openai.com/en/articles/9295234-chatgpt-macos-app-file-uploads-and-photos
  • Claude Code CLI reference (verified flags: -p, --append-system-prompt, --agents, --verbose, --max-turns, --model): https://docs.claude.com/en/docs/claude-code/cli-reference
  • Anthropic guidance on reducing hallucinations (permit uncertainty, use citations/verification): https://docs.claude.com/en/docs/test-and-evaluate/strengthen-guardrails/reduce-hallucinations
  • Chain-of-Verification reduces hallucinations (research): https://arxiv.org/abs/2309.11495https://aclanthology.org/2024.findings-acl.212/
  • Retrieval-Augmented Generation reduces unsupported claims (survey/evidence): https://arxiv.org/abs/2404.08189https://arxiv.org/abs/2504.08748
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Written by  Jeremy Wheeler: Jeremy

I am a seasoned Solutions Architect with over 20 years of expertise in IT, specializing in cloud architecture, virtualization, and end-user computing solutions. My career highlights include working with top-tier technologies across multi-cloud platforms such as AWS, Azure, and Google Cloud. I have a proven track record of leading complex enterprise projects, including the development of tools like VMware’s Horizon Suite Sizing Estimator, which optimized hardware prediction accuracy for customers worldwide. With hands-on experience in virtualization technologies like VMware Horizon, Citrix, and Hyper-V, I excel in designing, deploying, and optimizing full-lifecycle solutions. My technical depth is complemented by 18 years of computer programming experience in PowerShell, Python, C++, .NET, SQL, and more. I am a published author and have contributed to industry literature, including works on desktop virtualization and user environment management. Recognized as a VMware vExpert for six consecutive years (2015-2020), I’ve also received multiple awards for excellence, such as VMware Spotlight and Our Best accolades. Currently, I leverage my knowledge to deliver innovative solutions, combining strategic insights and cutting-edge technologies like AI, as evidenced by my recent certification from MIT. Above all, I thrive on solving challenges and empowering teams to exceed customer expectations.

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