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Jeremy Wheeler

I am a Solutions Architect with 30+ years in IT, specializing in cloud architecture, virtualization, and multi-cloud platforms like AWS, Azure, and Google Cloud. I’ve led enterprise projects like VMware’s Horizon Suite Sizing Estimator and have extensive experience with VMware Horizon, Citrix, Hyper-V, and programming languages like PowerShell, Python, and SQL. I run Smart AI Coach (https://smartaicoach.com/), helping individuals leverage AI for resumes, cover letters, and productivity. As a published author, VMware vExpert (2015-2020), and MIT-certified in AI, I am passionate about innovation and solving challenges.

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Omnissa App Volumes Omnissa Horizon View Omnissa User Environment Manager

Horizon Install Order and Silent Installs

Jeremy Wheeler
April 11, 2018April 11, 2018 6 mins

This blog post is regarding the correct order of installing/Uninstalling Horizon Agents, Silent Installs/Uninstalls, and enabling FIPS.

 

VMware Horizon Install Sequence Order 

InstallOrder

 

Installation of various user experience, environment and VDI agents can cause unexpected issues of fail completely if installed in the incorrect order.
If you need to upgrade the Horizon View Agent you will need to reverse this process from the bottom-up.

 

1.     Hypervisor Tools

  • For VMware Tools installation, see General VMware Tools installation instructions (1014294)
  • For physical desktops, skip this step
  • For VMs running on other hypervisors, please consult the developers website for any required tool installations

 

2.     VDI Agent

  • For VMware View Agent installation, see Install View Agent on a Virtual Machine
  • For XenDesktop Agent installation, see http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-build-new-enviroment.html
  • For other VDI deployments, please consult the developers website for required agent installation instructions
  • For non-VDI environments, skip this step

 

3.     VMware vRealize Operations Manager Agent

  • If you have a View 5.0 or 5.1 environment, you must manually install the desktop agent on your desktops. The vROPs Agent is included with the Horizon View agent 5.2 or later.

 

4.     VMware vRealize Log Insight Agent

  • If Log Insight is not deployed in the environment, skip this step.

 

4.     VMware User Environment Manager (UEM) Agent (formerly Immidio Flex+)

  • If VMware UEM is not deployed in the environment, skip this step.

 

5.     VMware App Volumes Agent

  • If VMware App Volumes is not deployed in the environment, skip this step.

 

Horizon View, Silent Install Instructions:

https://docs.vmware.com/en/VMware-Horizon-7/7.4/horizon-virtual-desktops/GUID-3096DA8B-034B-435B-877E-5D2B18672A95.html#GUID-3096DA8B-034B-435B-877E-5D2B18672A95

https://docs.vmware.com/en/VMware-Horizon-7/7.4/horizon-virtual-desktops/GUID-61090F90-186F-4932-BB0F-06902F0908B5.html#GUID-61090F90-186F-4932-BB0F-06902F0908B5

https://docs.vmware.com/en/VMware-Horizon-7/7.4/horizon-virtual-desktops/GUID-1FD90D4D-0C7C-4E9E-B12D-974ABF15E398.html#GUID-1FD90D4D-0C7C-4E9E-B12D-974ABF15E398

https://docs.vmware.com/en/VMware-Horizon-7/7.4/horizon-virtual-desktops/GUID-0B32D33F-152F-45EC-AC2C-F523D9432426.html

 

Paul Grevink has a good blog that walks through the View Agent components:

https://paulgrevink.wordpress.com/2016/07/16/view-agent-what-is-installed/

 

1.     In the View desktop, go to Start > Run, type regedit, and click OK. The Registry Editor window opens.

2.     Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

3.     Find the value that corresponds to the version of View Agent software that is installed. For example:

View 4.5 – {6F862EF7-F25E-4B3B-8345-FA005F12F668}
View 4.6 – {EFF57BA4-5BF2-403E-84BC-3469F9DAAACD}
View 5.0 – {5DD04237-3DCD-4735-BF8F-3BEEC0F61A6E}
View 5.1 – {CDA7820C-4849-4E55-A7B1-38E175B5F61C}
View 5.2 – {58D47F5C-618E-11E2-8D25-74C36188709B}
View 5.3 – {E3AD16CE-E5D6-4844-98FF-75E96EF7377F}
View 6.0 – {1230DF2B-7BA0-4AAD-80EA-527A3C3614D4}
View 6.1 – {A2E9FEAC-6D18-4890-9428-A6F53D600E01}

4.     To silently uninstall the View Agent, go to Start > Run, type cmd, and click OK.

5.     The command prompt opens launch a command prompt and run this command:

MsiExec.exe /X {AGENT_VALUE} /forcerestart /qn

 

Where the AGENT_VALUE is the value noted in Step 3.

 

VMware Horizon View, Silent Uninstall Instructions:

https://kb.vmware.com/s/article/2064845

 

VMware vRealize Log Insight Manager, Silent Install Instructions:

https://docs.vmware.com/en/vRealize-Log-Insight/4.5/com.vmware.log-insight.agent.admin.doc/GUID-8E1DF3DB-3D91-4F2E-A66F-EB754F074297.html

  1. Log in to the Windows machine on which to install or update the vRealize Log Insight Windows agent.
  2. Open a Command Prompt window.
  3. Change to the directory where you have the vRealize Log Insight Windows agent .msi file.
  4. Run the following command to install or update with default values. Replace Version-Build_Number with your version and build number.

The /quiet option runs the command silently, and the /lxv option creates a log file in the current directory.

Drive:\path-to-msi_file>VMware-Log-Insight-Agent-Version-Build_Number.msi /quiet /lxv* li_install.log

 

(Optional) : Specify a user service account for the vRealize Log Insight Windows agent service to run under.

Drive:\path-to-msi_file>VMware-Log-Insight-Agent-*.msi SERVICEACCOUNT=domain\user SERVICEPASSWORD=user_password

 

VMware User Environment Manager, Silent Install Instructions:

https://docs.vmware.com/en/VMware-User-Environment-Manager/9.2/com.vmware.user.environment.manager-install-config/GUID-2105963C-C101-4934-9433-85519910827E.html

 

Syntax:

msiexec.exe /i “VMware User Environment Manager 9.2 x64.msi” /qn INSTALLDIR=”C:\Program Files\Immidio” ADDLOCAL=”FlexProfilesSelfSupport” LICENSEFILE=”\\filesrv1\share\VMware UEM.lic” /l* InstallUEM.log

 

Examples:

msiexec.exe /i “VMware User Environment Manager 9.2 x64.msi” /qn INSTALLDIR=”D:\Apps\VMware UEM” ADDLOCAL=”FlexProfilesSelfSupport” LICENSEFILE=”\\filesrv1\share\VMware UEM.lic” /l* InstallUEM.log

msiexec.exe /i “VMware User Environment Manager 9.2 x64.msi” /qn INSTALLDIR=”D:\Apps\VMware UEM” ADDLOCAL=”FlexProfilesSelfSupport” LICENSEFILE=”\\filesrv1\share\VMware UEM.lic” /l* InstallUEM.log\Flex Profiles\FlexEngine.exe

 

VMware App Volumes, Silent Install Instructions:

https://docs.vmware.com/en/VMware-App-Volumes/2.12.1/com.vmware.appvolumes.user.doc/GUID-03F11B40-2D24-4CCD-ABC5-4E875928FB35.html

 

Syntax:

msiexec.exe /i “App Volumes Agent.msi” /qn MANAGER_ADDR=<Manager_FQDN/IP> MANAGER_PORT=<port>

 

Example:

msiexec.exe /i “App Volumes Agent.msi” /qn MANAGER_ADDR=appvm.vmbucket.com MANAGER_PORT=443

 

VMware App Volumes, Silent Upgrade Instructions:

https://docs.vmware.com/en/VMware-App-Volumes/2.13/com.vmware.appvolumes.install.doc/GUID-013F8935-6BFA-4837-9F49-78404E6C056D.html

  1. Open a Windows command prompt on your machine.
  2. Type the following command to upgrade the agent:

msiexec.exe /i “App Volumes Agent.msi” /qn REINSTALLMODE=vomus REINSTALL=ALL

 

Disabling EnforceSSLCertificateValidation with REGKEY

NewImage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can disable SSL certificate validation after you have installed the App Volumes agent. To do this manually make the modification to registry to create your own .reg file to import. You will need to disable EnforceSSLCertificateValidation if you have FIPS enabled in your environment.

Registry location, set value to ‘00000000’ to disable:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\svservice\Parameters] “EnforceSSLCertificateValidation”=dword:00000000

 

Registry file import command: regedit.exe /s path of .reg file

 

Example of importing a registry file:

 

reg import c:\location\regfile.reg

 

 

Rarely needed, unless your organization has a hard security requirement, you may need to enable FIPS mode. Please keep in mind, enabling FIPS mode, can break a lot of things if not properly setup. You can Enable or disable the FIPS setting via a registry setting, GPO, or Local Policy. To check whether FIPS is enabled or disabled in the registry, follow the following steps:

  1. Press Windows Key+R to open the Run dialog.
  2. Type “regedit” into the Run dialog box (without the quotes) and press Enter.
  3. Navigate to “HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy\”.
  4. Look at the “Enabled” value in the right pane.
  5. If it’s set to “0”, FIPS mode is disabled. If it’s set to “1”, FIPS mode is enabled.
  6. To change the setting, double-click the “Enabled” value and set it to either “0” or “1”.
  7. Restart the computer.

FIPS mode needs to be enable on the Windows servers and on the golden image. 

For more information on FIPS mode, visit https://docs.vmware.com/en/VMware-Horizon-7/7.0/com.vmware.horizon-view.installation.doc/GUID-8A3ACF3D-05C5-4216-BD79-A53A72EE1D91.html

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Written by  Jeremy Wheeler: Jeremy

I am a seasoned Solutions Architect with over 20 years of expertise in IT, specializing in cloud architecture, virtualization, and end-user computing solutions. My career highlights include working with top-tier technologies across multi-cloud platforms such as AWS, Azure, and Google Cloud. I have a proven track record of leading complex enterprise projects, including the development of tools like VMware’s Horizon Suite Sizing Estimator, which optimized hardware prediction accuracy for customers worldwide. With hands-on experience in virtualization technologies like VMware Horizon, Citrix, and Hyper-V, I excel in designing, deploying, and optimizing full-lifecycle solutions. My technical depth is complemented by 18 years of computer programming experience in PowerShell, Python, C++, .NET, SQL, and more. I am a published author and have contributed to industry literature, including works on desktop virtualization and user environment management. Recognized as a VMware vExpert for six consecutive years (2015-2020), I’ve also received multiple awards for excellence, such as VMware Spotlight and Our Best accolades. Currently, I leverage my knowledge to deliver innovative solutions, combining strategic insights and cutting-edge technologies like AI, as evidenced by my recent certification from MIT. Above all, I thrive on solving challenges and empowering teams to exceed customer expectations.

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